Performance management is part of a continuous process of improvement over time that demands attention daily rather than annually. It is a process that requires managers to define, facilitate and encourage performance by providing timely feedback and constantly focusing attention on the ultimate objectives.
Performance management requires a daily willingness and commitment to focus on improving performance at an individual level or as part of a team.
The process of performance management requires managers to complete these three stages to a high standard:
- Define performance
- Facilitate performance
- Encourage performance